Privacy policy.
AI Income Clash Inc. respects your privacy and handles personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and its ten fair information principles. This policy explains, in plain language, what we collect, why, how long we keep it, and the rights you hold over it.
1. Who we are (accountability)
AI Income Clash Inc. ("AI Income Clash", "we", "us") is a vocational training provider incorporated in the Province of Ontario, with its studio at 150 Elgin Street, Suite 210, Ottawa, ON K2P 1L4, Canada. We are the organization responsible for the personal information under our control, including information transferred to third parties for processing on our behalf. Our Privacy Officer oversees compliance with this policy and with PIPEDA, and can be reached at [email protected].
Accountability is the first PIPEDA principle, and we take it literally: a named person owns privacy at this company, our staff are trained on their obligations, and any provider we engage is bound by contractual terms that hold them to comparable protection.
2. What we collect and why (identifying purposes)
We collect only the personal information we need for clearly identified purposes, and we identify those purposes at or before the point of collection. In practice, the information we handle falls into a few categories:
- Enquiry and contact details — your name, email address, optional phone number and the content of your message, submitted through our contact form. Purpose: to respond to you and, if relevant, to discuss cohorts or corporate AI income training.
- Enrolment information — details needed to register you for a course, arrange a format, and issue a completion certificate. Purpose: to deliver the training you have asked for and to administer your place in a cohort.
- Payment-related information — handled by our payment processor; we do not store full card numbers on our own systems. Purpose: to take payment for a course you choose to buy.
- Technical information — such as IP address, browser type and pages visited, collected by our host and (with your consent) by analytics. Purpose: to keep the site secure and to understand how our course pages are used.
We do not collect sensitive information such as health data, and we do not ask for more than the task requires. We will not use your information for a new purpose without identifying that purpose and, where appropriate, seeking fresh consent.
3. Consent
We rely on your consent to collect, use and disclose personal information, and we make consent meaningful rather than buried. Our contact form includes a consent checkbox that is never pre-ticked; you must actively choose to give consent before you submit. For cookies, our banner lets you Accept all, Reject all or Customise, and sets nothing beyond strictly necessary cookies until you decide.
You may withdraw consent at any time, subject to legal or contractual limits and reasonable notice. For example, you can ask us to stop sending course updates, or withdraw analytics consent by clearing cookies. Withdrawing consent may mean we can no longer provide a particular service — for instance, we cannot process an enrolment without the details needed to run it — and we will explain the consequences if that arises.
4. How we limit collection, use and disclosure
We limit collection to what is necessary for the identified purposes (the limiting collection principle), and we do not use or disclose personal information for purposes other than those for which it was collected, except with consent or as required by law (the limiting use, disclosure and retention principle). We do not sell personal information. We do not trade it to advertisers. We share it only with service providers who need it to help us operate — for example, our host, email delivery and payment processor — and only under agreements that require them to protect it and use it solely for our instructions.
5. Retention
We keep personal information only as long as necessary to fulfil the purpose for which it was collected, or to meet legal, accounting and tax obligations. As a general guide: enquiry messages are kept for up to 24 months and then deleted or anonymised; enrolment and certificate records are kept for the period required by applicable business and tax law; and analytics identifiers expire within 12 months. When information is no longer needed, we destroy, erase or anonymise it using secure methods.
6. Accuracy
We take reasonable steps to keep personal information accurate, complete and up to date for the purposes for which it is used. If your details change, or you believe our records are wrong, contact us and we will correct them promptly.
7. Your rights: access and correction
Under PIPEDA you have the right to ask whether we hold personal information about you, to see that information, and to be told how it has been used and to whom it has been disclosed. You may also ask us to correct information you believe is inaccurate. To make a request, email [email protected] or write to our Privacy Officer at the studio address. We may ask you to verify your identity before we release information, to protect you. We will respond within 30 days, or explain if we need more time, and in the ordinary course we provide access at little or no cost. If we decline a request — for example, where granting it would reveal another person's information — we will explain why and tell you how to challenge the decision.
8. Safeguards (security)
We protect personal information with safeguards appropriate to its sensitivity. Our site is served over HTTPS. Access to enrolment records is restricted to staff who need it, protected by strong authentication. We keep systems patched, limit data retention, and train our team to recognise phishing and handle information carefully. No method of transmission or storage is perfectly secure, but we work to reduce risk and, in the event of a breach that creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner as PIPEDA requires.
9. Cookies and analytics
We use cookies as described in our cookie policy. Strictly necessary cookies run the site; analytics and preference cookies are set only with your consent and can be withdrawn at any time. Analytics data is reviewed in aggregate to improve our AI income skills course pages, not to build individual profiles for advertising.
10. Cross-border processing and sub-processors
We prefer providers that store data in Canada, and our primary host does. Some service providers, however, may process or store data outside Canada, including in the United States. Where that happens, personal information may be subject to the laws of the jurisdiction where it is held, including lawful access by foreign courts or authorities. We enter into contracts requiring a comparable level of protection, and we limit what is transferred to what the provider needs. If you would like to know which providers we use and where they operate, contact our Privacy Officer.
11. Children
Our courses and this website are intended for adults and working professionals. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
12. Openness and how to complain
We make our privacy practices readily available, which is why this policy is public and written plainly. If you have a concern about how we handle your personal information, please raise it with our Privacy Officer first so we can try to resolve it. You also have the right to contact the Office of the Privacy Commissioner of Canada (OPC), 30 Victoria Street, Gatineau, Quebec K1A 1H3, telephone 1-800-282-1376, website priv.gc.ca. We will cooperate fully with any OPC inquiry.
13. Changes to this policy (change log)
We may update this policy to reflect changes in our practices or the law. When we do, we will revise the "Last updated" date at the top and, for material changes, take reasonable steps to bring them to your attention. This version is dated 17 July 2026 and replaces any earlier version. Previous versions are available on request.
14. Contact
Privacy questions, access requests and complaints: [email protected], or AI Income Clash Inc., Attn: Privacy Officer, 150 Elgin Street, Suite 210, Ottawa, ON K2P 1L4, Canada. General enquiries: [email protected] or +1 (613) 555-0749, Monday to Friday, 09:00–17:00 ET.